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Contact Us

We're here to help

Questions about the presale, your account, or anything else — send us a message and we'll get back to you. No account needed.

1

Email Support

support@qymiai.com — typical response within a few hours.

2

Before You Contact Us

Include your transaction ID (if applicable) so we can find your deposit faster. Most replies go out within 24-48 hours.

3

Beware of Scams

We will never ask for your password, private keys, or seed phrase. Anyone claiming to be support and asking for these is a scammer.

Send us a message

Fill out the form below and we'll reply to the email address you provide. Prefer email? Reach us directly at support@qymiai.com.